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Digital Active Online Goes Live with the Big Ten NetworkPosted: 8/23/2009The Big Ten Network (BTN) has launched a new Customer Service Application system developed by Digital Active Online. With the Big Ten football season only a couple of weeks away, the BTN is ready to address any issues the fans may raise. The new system provides auto-alerts and quick response times while tracking the interaction between fans and staff. The Chicago-based network chose Digital Active over several leading industry solutions and we are happy to be part of their team. We look forward to a great autumn full of Big Ten sports and wish the network good luck in their third year of broadcasting. Visit www.bigtennetwork.com |
